Return & Refund Policy

Thanks for purchasing your insurance at Hippocover.com If you are not entirely satisfied with your purchase, we're here to help.

Returns

If you want to cancel within 14 days

We give everyone who buys insurance with us a chance to change their mind. You can cancel your policy within 14 days of the date you got it just write in via contact form. We’re open 9am to 9pm Monday to Friday.

If you cancel your insurance within 14 days you’ll be refunded the amount you paid for your policy, minus the cost for the days you’ve been insured.

No cancellation or refund after 14days

Refund of premium with no cost if you find premium for the same plan is cheaper than you bought.

If you found a cheaper premium for the same plan you have bought, just write in to us within 14days via contact form attached along with print screen of proof. We will proceed your refund as promised. We’re open 9am to 9pm Monday to Friday.

Things to remember if you do cancel

If you cancel your insurance with us, it means you’ll be letting go of all the cover we include as standard as well as any optional extras you added to your policy.